Terms of Service

Kaagazi Studio is a creative stationery and lifestyle brand offering thoughtfully designed paper goods, handmade products, charms, accessories, and other creative products.

Throughout these terms, "Kaagazi Studio," "we," "us," and "our" refer to Kaagazi Studio, while "you" and "your" refer to the person accessing our website or placing an order.

By using our website, you agree to:

• Provide accurate and complete information when placing an order.
• Use the website only for lawful purposes.
• Not attempt to interfere with or disrupt the website.
• Not copy, reproduce, distribute, or commercially use our content without permission.
• Not use our website or products for any fraudulent or unlawful activity.

We reserve the right to refuse or cancel an order if we reasonably believe that these terms have been violated.

Please do not discard the original packaging until your concern has been resolved.

We make every effort to ensure that product descriptions, photographs, colours, dimensions, and other information displayed on our website are accurate.

However, please keep in mind that:

• Colours may appear slightly different depending on your screen or device.
• Handmade products may have small variations in shape, colour, texture, or finish.
• Product dimensions may have minor variations.
• Products may occasionally become unavailable.

These small variations, especially in handmade products, are part of their character and do not necessarily constitute a defect.

We reserve the right to modify, discontinue, or update products without prior notice.

Placing an order on our website constitutes a request to purchase the selected products.

An order is considered confirmed once payment has been successfully received and the order confirmation has been generated.

We reserve the right to cancel an order in circumstances including:

• Product unavailability
• Incorrect product pricing or information
• Suspected fraudulent or unauthorised transactions
• Incorrect or incomplete customer information
• Technical errors
• Circumstances beyond our reasonable control

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method, subject to applicable payment-processing conditions.

All prices displayed on our website are in Indian Rupees (INR) unless stated otherwise.

Prices may be changed at any time without prior notice. However, changes will not affect orders that have already been confirmed.

Payment must be successfully completed through the payment methods available at checkout.

Kaagazi Studio is not responsible for payment failures caused by banks, payment gateways, technical issues, or incorrect payment information provided by the customer.

Some Kaagazi Studio products are handmade and may naturally differ slightly from product photographs.

If a product is customised or personalised, the customer is responsible for providing accurate names, spellings, colours, text, or other information required for customisation.

Once a personalised product has entered production, changes or cancellations may not be possible.

All content on this website, including but not limited to our:

• Logo and brand identity
• Illustrations
• Product designs
• Artwork
• Photographs
• Graphics
• Product names
• Written content
• Product descriptions
• Website layout and design

belongs to or is licensed to Kaagazi Studio and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially use our content without prior written permission.

Our website may use third-party services, including payment gateways, courier partners, analytics tools, and other service providers.

These services may have their own terms and privacy policies. Kaagazi Studio is not responsible for the policies or practices of third-party services beyond our reasonable control.